Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Warranty

  • Our team of technicians will try their best to respond to your support enquiries within approximately 1 hour. If, however, the issue you have experienced needs the assistance of our Admin =Team,= we will address the ticket to the person on shift and will submit a reply to inform you.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We will offer you round the clock technical help through a lightning fast ticketing solution incorporated into your Control Panel. You’ll be able to email us all the time about any of the software packages that come pre–configured on the virtual server, such as the selected Linux OS version, the server administration panel and our in–house created Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Control Panel that comes for free with the virtual server, you will find an informational Help zone, that includes all you need to be aware of when taking care of your internet sites and applications. We have integrated a wide array of how to content articles and video tutorials that show the essential web site maintenance duties in an understandable form.