1 hour ticket response
We are focused on giving a prompt and accurate response to each customer support ticket sent by a client. Our skilled client care staff representatives will examine your issue and will offer you the best option. We offer a 1–hour response time guarantee for all support tickets. In reality, our average customer support ticket response time has proven to be 20 minutes.
An Exceptional Client Care Service
We’ve got a team of web hosting support techs who are prepared to answer all your queries anytime you need assistance. The majority of our client care team representatives have lots of years of experience in the cloud website hosting packages arena, which implies that you can always count on fast and in–depth answers to your concerns.
An Easy–to–Navigate Help Center
Integrated into the Control Panel is an intuitive Help Center, which features various information sources. You can browse through a regularly updated knowledge base featuring web hosting account management articles and web site administration articles, watch our how–to video tutorials or examine the F.A.Q. library.
