Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is trained to very quickly attend to all cloud website hosting packages clients’ inquiries and support questions. Through our ticketing system, it will be possible to share your question and a support team member will most likely go back to to you in only max 1 hour. Basically, practice indicates that the common response time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our staff of consultants will be online for you 24x7x365 to answer to all of your questions and to correct any problem that you may have. You can submit a help and support ticket from the Say WebHost Inc Control Panel or send us an e–mail any moment. In addition, on business days, you’ll be able to phone us or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want help while operating within the Control Panel, you can always click on the Help key and locate your issue in the group of posts that will pop up. We have also turned a number of the articles and reviews into educational videos. The collection of educational videos will come up if you click on the Videos option located in each section.