When your web hosting provider offers live chat support, you are able to talk with a representative live and find out helpful info or get an issue resolved in a timely manner. The key advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with access to the web, so you will not pay any charges if you're in another country or state. Furthermore, it will be simpler to copy and paste information such as domain names, usernames or error messages i.e. details which are sometimes difficult to share with the other side on the telephone. The real-time chat is also a considerably faster solution to contact the hosting provider's support team compared to using a ticketing system. Last, but not least, in case some trouble needs a little more time to be taken care of, you can do something else while you wait for assistance on the live chat, so that you will not waste time - something that is impossible in case you're on the telephone.

Live Chat Support in Cloud Website Hosting

As we believe that a lot of problems are usually resolved when you speak to a live person, we provide a live chat service for all of our potential and active clients. Our chat is available every day and our customer support representatives will assist you with a variety of questions and troubles. In case you are not our customer yet, you are able to find out more about our cloud website hosting packages and the hosting platform in general in order to make sure that your web sites will operate efficiently on our servers. In case you already have an account and you have some questions or you experience any issues with any of our solutions, you will be able to join us on our live chat and we will provide the needed info or help you troubleshoot the issue. You'll have to open a trouble ticket for specific troubles that require longer time or the expertise of a sysadmin, still for the majority of basic issues you'll get help right away.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is accessible every single day, even on weekends and holidays. It's one of the best ways to find out more information about our semi-dedicated hosting in case you don't have an account yet or to have a problem resolved if you're a client and our support representatives will assist you promptly regardless of the time of the day you join the chat. If you're hestitating which package is more appropriate for your web sites, in case you need advice whether you should acquire a particular upgrade and how to obtain it or in case you've got problems setting up an email account on your machine, you can get in touch with us and we will give you the required information instantly. Our live chat is accessible even after our telephone lines go off for the day, which means that when you have an account with us, you can be certain that you'll always receive timely assistance with any question or trouble that shows up.