In case you have never signed up for a web hosting account or you have switched companies and the new one employs a Control Panel that you haven’t seen so far, you may get bewildered about how to perform a particular operation in your account or on your personal computer. For this reason, a lot of web hosts have created a knowledge base, which lists the most frequent inquiries and difficulties related to the specific platform they use, rather than adding only some general facts. This type of knowledge base will allow you to find the desired information quickly and easily, so you will not have to dedicate plenty of time and energy to matters that might require something as simple as pressing a button or ticking off a check box. Thus, not only can you get stuff done, but you can also get to know loads of new and important things, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you’ve purchased your first cloud website hosting account through our company or have migrated your site over to us, you will get used to our services and our custom-built Hepsia Control Panel before you know it thanks to the fact that we have compiled an in-depth online knowledge base where you can find all the information that you’ll ever need – both general info regarding the service as a whole and more concrete info about the separate features that you can use and the predicaments that you may come across. The articles themselves are located in 2 places. The whole article archive is accessible via the Help section of the Control Panel. You can read articles that are dedicated to the different features in each and every section of the Control Panel too. You can learn how to accomplish practically everything, from creating an .htaccess file to managing a mailing list, and all the articles feature detailed instructions, so you will never get puzzled on account of an ambiguous text. Needless to say, in case you come across a more specific problem and you are unable to find anything about it in our knowledge base, you can contact our tech support staff members 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting feature comprehensive online documentation where you will find information on all the functions that our in-house built Hepsia Control Panel comes with, together with solutions to different questions and complications that you may stumble upon. All setup guides offer comprehensive descriptions, which means that you will not need to worry about omitting something in case you would like to export a MySQL database, for instance. The troubleshooting articles include different likely reasons for given problems and the solution for each one of them, so if you aren’t able to send emails although you have the correct settings, for instance, you can quickly see what the reason for this might be and fix the problem with several mouse clicks in your email client. As Hepsia has quite a few features, you will be able to find applicable articles in every single section. If you want to examine all help articles, click on the Help link, which is located in the upper right-hand corner of the page.